We currently ship worldwide; see below for more information. Shipping costs are non-refundable. The specified periods are only an estimate; delivery dates cannot be guaranteed. Although most orders arrive early, there are cases where orders arrive late. The carrier chosen is based on several factors; requests for delivery by a specific carrier cannot be fulfilled. Shipping addresses cannot be changed once an order has been placed; If you recognize an address issue after posting, please wait for the tracking information (via email) and contact the indicated carrier directly to update it. FOLUMEN® is not responsible for incorrectly delivered items due to an incorrect or incomplete address. Please note that orders for multiple items will likely be shipped in multiple packages/from different facilities and arrive on different days/with different carriers; Please allow 10 business days for all items to arrive. If all items ordered are not received within this time frame , please contact customer service at info@folumen.com with your order details, so that we can help you quickly. If a package is marked "Delivered" by the carrier but has not yet been received, it may take an additional 5 business days for the package to be delivered. (Some carriers indicate that the package has been delivered when it arrives at the local branch, but have not yet completed delivery to you.) If the order has not been received by the 5th business day after delivery, according to the package tracking code, please contact our customer service team at info@folumen.com with your order details, so that we can help you quickly. If your item( s ) arrive damaged, please keep all packaging and products and email our customer service team at info@folumen.com with your order details and photos of the condition in which the item(s) in question arrived so that we can assist quickly.      

Returns: costs for the recipient/buyer

Orders under €39.95: + shipping costs

Orders from € 39.95: FREE standard delivery in the Netherlands and Belgium, otherwise + shipping costs

Expedited option: No

Signature required for deliveries: not necessary

Estimated arrival time: 1-2 working days in the Netherlands and Belgium